A1BasicProfessional30s · 36 words

Handling a Difficult Client Call - A1

A A1-level basic speaking challenge about handling a difficult client call. speaking practice naturally and confidently while using language appropriate for the A1 CEFR level.

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I completely understand your frustration, and I apologise. Let me look into what happened right away. I will call you back within the hour. We will make this right for you. Thank you for your patience.

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