Handling a Difficult Client Call - A2
A A2-level basic speaking challenge about handling a difficult client call. speaking practice naturally and confidently while using language appropriate for the A2 CEFR level.
This script has not been translated yet, so the English text is shown and scored.
0% of the script
I completely understand your frustration, and I sincerely apologise for this. Let me look into exactly what happened right away, on my end. I will call you back again within the hour with an update. We will absolutely make this right for you. Thank you very much for your patience with us.
- correct matched
- misread something else heard
- skipped went by unread
- here reading position
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