A1BasicProfessional30s · 38 words

Handling a Customer Complaint - A1

A A1-level basic speaking challenge about handling a customer complaint. speaking practice naturally and confidently while using language appropriate for the A1 CEFR level.

This script has not been translated yet, so the English text is shown and scored.

Microphone idle00:3030s

0% of the script

I am really sorry to hear about this problem. Thank you for bringing it to our attention. Let me check your order details right now. We will send a replacement immediately. Thank you for your patience with us.

correct matched
misread something else heard
skipped went by unread
here reading position

Scroll speed60 px/sSet this to the speed you actually read. Too fast is the single most common reason words are not matched.Text size24pxLine height1.8Column width720px

Saved in this browser, so you only set them once. They can be changed mid-run.

Your speech is processed by your browser's own recognition service and is never uploaded to us. Scores are saved in this browser only.