A2BasicProfessional30s · 50 words

Handling a Customer Complaint - A2

A A2-level basic speaking challenge about handling a customer complaint. speaking practice naturally and confidently while using language appropriate for the A2 CEFR level.

This script has not been translated yet, so the English text is shown and scored.

Microphone idle00:3030s

0% of the script

I am really sorry to hear about this problem you've had. Thank you so much for bringing it to our attention today. Let me check your order details right now, one moment. We will send a replacement out to you immediately. Thank you very much for your patience with us.

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